Front Desk Officer – Lekki

Application deadline date has been passed for this Job.
Full Time
  • Post Date: December 28, 2019
  • Offerd Salary ₦100,000
  • Career Level Entry Level
  • Experience Less than 1 Year
  • Gender Female
  • INDUSTRY Healthcare
  • Qualification Bachelors Degree
Job Description

Sigma Consulting Group is a recruiting firm with corporate head office in Lekki, Lagos. We are recruiting for the position of a Front Desk Officer for our client, a world class hospital located in Lekki, Lagos.  The ideal candidate should be friendly with a gregarious personality and a natural talent for customer service, and also should have a calming effect and ability to put our people at ease. Should be one who can take over the administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, file management and office organization. We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service.


Responsibility


  • Welcomes and greets all patients and visitors, in person or over the phone
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
  • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
  • Requirements

 

MUST HAVE EXPERIENCE AS A MEDICAL FRONT DESK OFFICER


  • Must have a degree in the relevant field
  • Must have at least one year experience as a  medical front desk officer
  • Ability to handle a fast-paced environment and prioritize tasks based on importance
  • Excellent communication and problem solving skills
  • Familiarity with Microsoft Office and desktop publishing software